DEAR CLIENT,
When we decided to produce and distribute
quality articles at low prices for heating and plumbing solutions along
with spares for maintenance, we were well aware that this could not
be achieved without the help of a very important partner:
you, our customer.
When you are looking for articles in our catalogue to meet your professional
needs and buying components that you have chosen, you are working with
us to improve your business with articles and prices that have been
carefully selected.
Antares for Water & Fire has founded its business on the partnership
with its customers. Without you Antares would not exist.
This partnership is also important for how we treat your personal
data.
Purchasing with Antares is based on collaboration and is especially
evident on how the company uses the personal data of the clients.
We require only the information that will guarantee you a better way
of purchasing.
The following information on personal data will enable you to see what
type of data we collect, its use and how you can access your data to
make changes or cancellations.
Help us to improve ANTARES
In order for us to improve Antares we need your
help.
By supplying us with information that will help Antares offer you a
better service, you are part of a joint effort to everyone's advantage.
Listed below are the reasons why we require certain information from
you, we explain how we acquire them and use them, to render your purchases
with Antares more satisfactory.
Catalogue
In order for us to send you a catalogue Antares needs
your name and address. We ask for your phone number and e-mail should
we need to contact you for problems regarding your delivery. You also
have the possibility to give us information on products you are interested
in and on your type of business. Why do we ask for this information?
It helps us to get to know the people that buy from Antares, so we
can adapt our products to your needs. You are obviously not obliged
to give this information.
Purchases
When you buy from Antares, we require your trading
name, address, vat number, so we can deliver the merchandise to the
destination requested, the phone number and e-mail, way of payment chosen and if you choose to pay by credit card we require
relevant details. The company will file this information for all orders.
Customer Service
The operator may ask for personal details
such as your name and address to help them answer your questions
in a thorough way.
Special offers, promotionals, guarantees
When we propose special offers, we can sometimes
ask for personal details so we can evaluate the success of our promotions
for future offers. You can supply these details when you fill in a form
of a product purchased from Antares or you can send us information on
products you have a preference for, the reasons for choosing an article,
on your profession or job scheme to help us to get to know your preferences
when purchasing from us.
THE INFORMATION YOU SHARE WITH ANTARES FOR WATER & FIRE REMAINS
WITHIN ANTARES FOR WATER & FIRE.
When we propose special offers, we can sometimes
ask for personal details so we can evaluate the success of our promotions
for future offers. You can supply these details when you fill in a form
of a product purchased from Antares or you can send us information on
products you have a preference for, the reasons for choosing an article,
on your profession or work system to help us to get to know your preferences
when purchasing from us.
The information you share with Antares for Water & Fire remains
within Antares for Water & Fire. People who do not have faith in
Antares do not buy from Antares. For this reason, the safety of your
personal data is extremely important to us.
Antares does not supply your details to other companies for marketing
purposes. The information we collect is used only by Antares. Sometimes
we can exchange information with other branches in the Antares group
in other countries, but we guarantee constant technical / administrative
monitoring to avoid the alteration and destruction of personal details
in our possession. We are well focused on adequate security controls
to protect your personal data from foreseeable risks.
Occasionally we have to use other companies to give you a better service,
and on some of these occasions we have to share information in order
for these to render services to Antares such as delivery
to the address you give us.
These companies are always carefully monitored by Antares to guarantee
the protection of privacy of our customers.
THERE ARE MANY TYPES OF “COOKIE”. WE THINK YOU WILL APPRECIATE
THE ANTARES RECIPE.
Browsing on the net may worry most people because of their privacy and
the use of “cookie”. The “cookie” are small
files which
can be used to memorise information which you have already given. The
“cookie” cannot be used to “steal” information
on
yourselves or your pc system. Antares’ web site uses “cookie”
to memorise your preferences. For example the web
site can remember the pages which have been more frequently consulted,
so we can see what articles have aroused your interest in
order to give us the opportunity to improve them or forward any pertinent
literature involving special offers regarding said items.
Nevertheless, if you do not wish to receive “cookie”, the
relative information on products, the promotions and catalogues, you
can
annul the option on registration choosing the indicated alternatives.
You can also cancel your registration and your details at any
time from our archives.
ACCESSIBLE BUT PROTECTED INFORMATION.
When you supply Antares for Water & Fire with personal details,
you always have access to this data. You can up-date, modify or cancel
any information at any time on the options at “registration”
or by phone, post or e-mail.
If necessary, we can tell you where we keep the information and
if we have exchanged it within the Antares network. Your data is used only by us,
and according to current legislation, we keep only relevant and necessary
details.
However we cancel such information when it is no longer necessary or
when you wish us to do so.
CHANGE OF ADDRESS ? CHANGE OF MIND ? LET US
KNOW.
If you want us to up-date your details, be removed from our mailing
list or if you have any questions on the Antares privacy policy on the
information you have supplied us with, do not hesitate to contact us by email
eire@antaresint.com
or call us at 1800 533 968
We will answer your doubts or questions asap
By using this web site you accept
the privacy policy described above.
